CX Certification | World's 1st Customer Experience Certification

CX Certification

Attendees are required to successfully complete and pass the 2-day training session with corresponding in-class exercises and one take-home certificate assignment.  Upon getting certified, attendees are eligible to include the following logo in their credentials as an endorsement of accomplishment.     

The logo signifies the milestone of Global CEM being the 1st organization to launch a customer experience certification program in the world in 2006.  The program is the only ongoing customer experience certification program with international track record and success.  It has been successfully held in Amsterdam, Barcelona, Brussels, Copenhagen, Frankfurt, Milan, London, Paris, Istanbul, Dubai, Johannesburg, Shanghai, Bangkok, Hong Kong, Singapore, Sydney, Los Angeles, San Francisco and Toronto.  On aggregate, the program has drawn attendees from 70 different countries and counting. 

Program Fee

  • Program fee is USD2,500 per person
  • Group discount of USD2,200 per person is available for a group of 3 or more attendees to register together from the same company. OR early bird discount of USD2,200 per person applies if registration and payment are completed at least six weeks prior to the program.
  • The fee includes training fee, training documentation in e-files, certification fee, lunches and coffee breaks for both days. Travel and accommodation (if required) are NOT included





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