
Touch-points are those places, events and interactions affecting your prospects, customers and the public. You can't control them all, but identifying the ones you can influence and control is critical to your success. This module will teach you how to optimize and synergize multiple touch-points to deliver differentiated and branded experience to your target customers. You can better manage your resource allocation to create effective experiences for your customers.
This module will enable attendees to:
Previous Module | Next Module |
© 2001-2021 Global CEM. All rights reserved.
See Privacy & Copyright Notice. Contact Us