Head Dividier
Live CX Certification Program
Live Customer Experience Certification Training | The World's First CX Certification
Live CX Certification Program - Structure and Content
The Live CX (Customer Experience) Certification program will retain the entire framework and content of our Global CEM Certification Program but has been restructured into 5 days, with one 2.5-hour session per day.
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First Hour |
Second Hour |
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Day One |
Break: 15-20 minutes |
Effective Experience Principles ►
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Day Two |
Break: 15-20 minutes |
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Day Three |
Break: 15-20 minutes |
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Day Four |
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Break: 15-20 minutes |
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Day Five |
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Break: 15-20 minutes |
For further enquiry regarding Live CX Certification Program, please write to Alice Tse at alice@globalcem.org
Join Chris Parker in being a Global CEM Certified Customer Experience Professional.
Endorsing Organizations
The Chief Marketing Officer (CMO) Council is dedicated to high-level knowledge exchange, thought leadership and personal relationship building among senior corporate marketing leaders and brand decision-makers across a wide-range of global industries. The CMO Council's 4,000 members control more than $120 billion in aggregated annual marketing expenditures and run complex, distributed marketing and sales operations worldwide. In total, the CMO Council and it's strategic interest communities include over 6,000 global executives across 57 countries in multiple industries, segments and markets. Regional chapters and advisory boards are active in the Americas, Europe, Asia Pacific, Middle East and Africa. The Council's strategic interest groups include the Coalition to Leverage and Optimize Sales Effectiveness (CLOSE), the Individualized Relationship Marketing (IRM) Center, Brand Management Institute, and the Forum to Advance the Mobile Experience (FAME).
www.cmocouncil.org
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